Refund Policy
Every VIPpaw item is printed just for you. Please review previews carefully before checkout.
Eligible refunds
- Damaged or defective items on arrival
- Wrong item shipped versus your order
- Print issues clearly not matching your approved photo upload
Not eligible
- Change of mind after production has started
- Color variance within normal print tolerances
- Low-quality source photos provided by the customer
How to request
Email hello@vippaw.com within 14 days of delivery with your order ID, photos of the issue, and packaging if relevant. Approved refunds are returned to the original payment method within 5–10 business days.
Still need help? hello@vippaw.com · Back to shop